Customer Service - Engineering

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Job Description - Customer Service - Engineering

Astute's team is partnering with an industry leader in specialist water treatment equipment in the UK to recruit a Service Engineer for its operations in Glasgow, the Central Belt and the surrounding areas. The Service Engineer position is vital for the continued operation and service provided to clients & customers, and comes with a competitive salary of up to £32,000 DOE, opportunity to grow your salary through commissioned sales, full equipment (inc PPE), van + fuel card, and 25 days annual leave + bank holidays + your birthday off! If you're an Engineer with experience working in the water sector and are looking to work for an organisation that delivers excellence for all customers, then submit your CV to apply today. This role will involve a 1 in 6 callout rota. Reporting to the Service Manager you will be responsible for:

  • The maintenance, service and repair of various specialist water treatment equipment including standard base exchange, filtration, deionisation, reverse osmosis and laboratory water treatment products.
  • Installation, removal and commissioning of the equipment on-site.
  • Understand the water treatment process, product and technical issues with an ability to fault find using first line investigation techniques.
  • Contribute to financial sales targets by recommending and quoting the necessary added value spares, refurbishments and consumable items to maintain the customer's equipment in optimum operating condition.
  • Completing risk assessments, activity reports and other documentation as required.
  • Offering after sales technical support.
Minimum Level 2 Engineering qualification
  • Full UK Driving license
  • Industrial maintenance experience
  • Salary and benefits of the Service Engineer role
  • Competitive salary up to £32,000 + Overtime
  • Company vehicle + Fuel card
  • Overtime available
  • We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. Astute is also committed to the government's Disability Confident Employer initiative.

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