Number of Applicants
:000+
Customer Service Officer
Location: Nottingham city centre branch
Contract: Permanent
Hours: Full Time 35 hours per week
Salary: £22,250 plus annual bonus, 27 days holiday increasing to 30 days plus bank holidays and a fantastic range of benefits
Why join The Co-operative Bank:
We have a great opportunity for anyone who is looking to kick-start or continue their career with the financial services industry. It does not matter if you have not worked in a bank before, as you will benefit from our comprehensive training program and supportive environment. You will develop expertise in banking practices and gain a deep understanding of our customers, products and services.
2024 is an exciting time to join The Co-operative Bank as we continue our journey of growth. As the original ethical bank, formed in 1872, we are the only UK high street bank with a customer-led Ethical Policy; one of the many reasons our customers choose to bank with us. Unlike a lot of businesses, we haven't just developed an ethical approach — we've had one from the very start.
Working in one of our branch offices is all about the customer experience, what our customers see, hear and feel and is not just simply a transaction. That's why Moneyfacts have awarded us the ‘Branch Network of the Year' several years running!
We are looking for people with outstanding customer service skills, who excel in a target driven environment, are motivated to succeed and want to thrive in a fast-paced and rewarding organisation.
The role:
We understand that banking in a branch is all about the customer experience. What our customers see, hear and feel and is not just simply a transaction. That's why Moneyfacts have awarded us the ‘Branch Network of the Year' several times. If you can bring excellent customer service experience, we are offering a brilliant opportunity to join our award-winning team with career progression opportunities.
What a typical day will look like:
Knowledge, skills and experience required:
What we can offer you:
We can only consider candidates with the right to work in the UK and can reliably commute to the branch.
Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We are a Disability Confident Employer.
As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
This role won't be around for long, so we would advise to get your application to us as soon as possible by applying today.
Please note we may withdraw this vacancy once sufficient applications have been reached.
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