Customer Service Representative

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Job Description - Customer Service Representative

We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity.

A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the administration and remarketing team.

As part of the Customer Service Representative role, you’ll require:

  • Proven experience providing excellent customer service and administration, ideally within the automotive sector
  • Competent with the use of Microsoft and Excel Applications
  • Hold excellent commincation skills and strong attention to detail
  • Must hold a UK drivig licence with no more than 6 points

Reporting to the the Head of Fleet, you’ll also be:

  • Coorodinate all incoming queries for new products, accessories and support services.
  • Processing orders and tracking the progress whilst ensuring the customer and account manager are kept up to dater at all times
  • Processing agreements
  • Handling physical and digital inspection of all vehicles
  • Hold excellent time management skills and attention to detail
  • Processing customer charges as and when required
  • Collaborate between the teams ensuring that documentation is processed and accurate

 

Salary & Working Hours

  • £25,552 per annum
  • Permanent
  • Monday to Friday 7.30am – 4.30pm
  • Pension scheme
  • 25 days holiday plus banks
  • Free Onsite parking
  • Life Insurance
  • Annual Bonus scheme

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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

 

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