Customer Service Representative

Lokring Technology

Customer Services Representative

£24,000 per annum + 10% company bonus

Monday – Friday, 9am – 5pm ( 4pm on a Friday )

Aberdeen

Are you looking to kickstart your career with a company that truly values its people? We're a successful engineering distributor on the hunt for a friendly and proactive Customer Service Representative to join our expanding team in Aberdeen. If you're eager to learn and ready for a new challenge, this could be the perfect opportunity for you!

About Us:

We specialise in distributing fluid and gas pipe connectors, serving various industries such as power stations, offshore platforms, and chemical plants in the UK and overseas. Our workplace is predominantly an office environment role, with a little bit of warehouse duties to cover the storeman when required - making every day a little different.

The Role:

As our Customer Services Representative, you'll be the friendly voice and helpful hand our clients rely on. Here's what you'll be doing:

• Manage inbound and outbound calls and emails with clients.
• Organise and manage client accounts efficiently.
• Generate quotations, invoices, sales orders, and purchase orders using the Sage 200 system (don't worry, we'll train you on this!).
• Step in to cover various supporting roles as needed to keep our business running smoothly.
• Handle inbound and outbound stock, including picking, packing, and shipping items to worksites.
• Prepare certifications for orders and pressure test/setup installation equipment.

Who We're Looking For:

No previous experience with the Sage 200 system? No problem! We’re happy to provide the training you need. We’re looking for someone who is:

• Confident with a great telephone manner
• Exceptionally organised
• Has a great attitude for work and people
• Looking for longevity in their career
• Able to prioritise tasks effectively
• Flexible and dynamic in handling daily tasks
• A team player who can also work independently
• Adaptable to changing demands
• Computer literate with a good understanding of Office 365
• Holding a full UK Driving License is a plus, but not essential

Why You'll Love Working With Us:

• £24,000 per annum, plus a 10% company bonus after 6 months' probation.
• 28 days of holiday, with an extra day added after 5 years, and we close between Christmas and New Year.
• We offer a normal state pension scheme.
• Early finishes on a Friday, we finish at 4pm
• A small, close-knit team where everyone wears many hats
• Enjoying a stable and supportive work environment.

Join Us:

Our team is like a family, and we're excited to welcome a new member. If you’re organised, enthusiastic, and a great team player who is ready to grow with us, apply now and start your journey with our dedicated team!

Please apply directly today, or email your CV to

We look forward to hearing from you!