Customer Service Representative

An excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday – Friday, 8AM – 4PM, 9AM – 5PM or 10AM – 6PM.

Please note, this is a 12-month fixed-term contract

Purely office based

As the Customer Service Coordinator, you will be responsible for:

• Answering telephone calls promptly in line with contractual obligations
• Coordinating the daily workflow for service delivery
• Proactively resolving customer enquiries
• Producing client estimates and quotations
• Processing purchase orders
• Coordinating emails

Benefits:

• 25 days holiday + bank holidays
• Death in service scheme
• Pension
• Perkbox – discount with different retailers
• Cycle to work scheme

The successful Customer Service Coordinator will have the following related skills / experience:

• Strong customer service experience in a call centre environment
• Excellent verbal and written communication skills
• Intermediate IT skills including Excel, Word, and Outlook

As we cannot advertise salary, please call Sharon Tanner on to discuss