Customer Services Advisor

Customer Services Advisor page is loaded

Customer Services Advisor

Hae locations United Kingdom - Swindon time type Kokopäiväinen posted on Julkaistu 2 päivää sitten job requisition id JR012828

Ota askel eteenpäin ja anna Edenredin yllättää sinut.

Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa. 

Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. 

Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia.

Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.

Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta.

Be the Voice of Excellence: Customer Service Advisor

Swindon (Hybrid & Weekend Work)

£22,500 - £23,500 + 5% Annual Bonus

Edenred Payment Solutions , a market leader in the payment world, is seeking a passionate and customer-centric Customer Service Advisor to join our growing team.

In this role, you will play a critical role in building positive relationships with our customers and ensuring their satisfaction by:

• Providing exceptional customer service through phone, email, and chat interactions.
• Effectively resolving customer inquiries and complaints in a timely and professional manner.
• Identifying and understanding customer needs and exceeding their expectations.
• Proactively offering solutions and additional services to enhance the customer experience.
• Maintaining accurate records of customer interactions and ensuring adherence to company policies.
• Collaborating with other departments to resolve complex customer issues.
• Contributing to a positive and supportive team environment.

We are seeking individuals who possess the following:

• Minimum of 1 year of experience in customer service or a related field.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain composure under pressure.
• Strong problem-solving and resolution skills.
• High level of professionalism and a commitment to providing exceptional customer service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to learn quickly and adapt to new technologies.

We offer a competitive salary and benefits package, along with the opportunity to:

• Join a growing and dynamic company.
• Make a real difference in the lives of our customers.
• Develop your skills and knowledge in a supportive environment.
• Enjoy a positive and collaborative work culture.

If you are passionate about exceeding customer expectations and building positive relationships, we encourage you to apply!

We are an equal-opportunity employer and value diversity in our organisation. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hae nyt! - Vibe with Us!

About Us

The Edenred State of mind - Olemme erityinen yritys.