Customer Services & Fleet Co Ordinator

Customer Services & Fleet Co Ordinator Location Milton Keynes MK :

Customer Service & Fleet Coordinator

Pay Rate: £23,000 - £24,000 Contract Type: Permanent (Full-Time) Shift patterns: Monday to Friday Location: Milton Keynes:Roebuck Way

DHL, an award-winning leading supply chain business is seeking a Customer service & Fleet Coordinator to play a vital role coordinating our daily warehouse and distribution requirements.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will

• To ensure that booking requests are responded to quickly, efficiently and to correct standards, ensuring required service levels achieved.
• To provide excellent customer care, a high level of accuracy, ensuring all administration duties are fulfilled to the required standard and timescales.
• Provide accurate reporting on time in line with KPI requirements .
• Provide fleet management support for demonstrator fleet of vehicles
• Find best possible solution to any queries', ensuring system is updated and all parties are communicated to.
• Arrange bookings for the vehicles as required

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Data input experience with excellent attention to detail .
• Strong Administration skills within an operational environment 3+ years experience preferable.
• Excellent customer service skills .
• Excellent communication both verbally and written those with proven inbound and outbound experience would be desirable
• Experience in Microsoft packages - Excel, word and Outlook
• Ability to learn and take on new tasks .

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more:

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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