Account Support Associate - Work from home

Job Description:

Genworth Financial, a leading financial services company, is seeking a dedicated and motivated Account Support Associate to join our team in London, England. This is a full-time remote position at the Associate level, requiring a minimum of 2 years of experience in a similar role.

As an Account Support Associate, you will be responsible for providing exceptional support to our clients, assisting with account management, and delivering top-notch customer service. Your responsibilities will include but are not limited to:

- Managing client accounts and ensuring their needs are met in a timely and efficient manner - Serving as the primary point of contact for client inquiries and escalations - Collaborating with internal teams to address client issues and provide solutions - Assisting with account onboarding and ongoing account maintenance - Conducting regular account reviews and identifying opportunities for growth - Providing reports and analysis to track client performance and trends

Requirements:

- 2+ years of experience in a client support or account management role - Strong people management and time management skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business administration or a related field preferred

Benefits:

- Disability insurance - Employee discounts - Parental leave - Opportunities for professional development and growth within the company

Working Environment:

At Genworth Financial, we strive to create a high-energy workplace where employees can achieve success and make a real impact. Our team is dedicated to delivering results and providing exceptional service to our clients.

Equal Opportunity Statement:

Genworth Financial is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-01

If you have a passion for customer service and a strong commitment to excellence, we encourage you to apply for the Account Support Associate position at Genworth Financial. Join us in our mission to help our clients achieve financial security and peace of mind.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.