Account Support Officer - Work from home

Job Description:

Ralph Lauren is seeking a motivated and detail-oriented Account Support Officer to join our team in London, England. This is a full-time, work-from-home position at the Associate Level requiring a minimum of 4 years of experience in a similar role. The successful candidate will be responsible for providing high-quality support to our key accounts, helping to drive sales and maintain strong relationships with our clients.

Responsibilities: - Manage client accounts and ensure customer satisfaction through timely communication and problem-solving - Assist with order processing, invoicing, and logistics coordination - Analyze sales data and provide regular reports to clients and internal teams - Collaborate with Sales and Marketing teams to develop strategies to increase sales and market presence - Monitor account performance and identify opportunities for growth and improvement - Provide excellent customer service by addressing inquiries and resolving issues in a timely manner - Maintain accurate records and documentation of client interactions and transactions

Requirements: - Bachelor's degree in Business Administration or a related field - Proven experience in account management or customer support - Strong communication and interpersonal skills - Excellent organizational skills and attention to detail - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Driven and resourceful with a strong work ethic - Time management and negotiation skills

Benefits: - Gym membership - Paid overtime - Relocation allowance

Working Environment: At Ralph Lauren, we believe in fostering a creative and innovative work environment where employees are encouraged to think outside the box and unleash their creativity. We value teamwork, collaboration, and diversity, and strive to create a space where all employees feel supported and empowered to succeed.

Equal Opportunity Statement: Ralph Lauren is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. Apply now to join our team and be part of a company that celebrates diversity and embraces creativity.

Deadline to apply: 2024-07-01

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.