Client Relations Manager

The Client Relations Manager at Lockheed Martin in London, England, UK will be responsible for building and maintaining strong relationships with clients to ensure customer satisfaction and retention. The ideal candidate will have at least 6 years of experience in a client-facing role, with a proven track record of managing and growing client accounts.

Responsibilities: - Develop and implement client retention strategies to ensure long-lasting relationships with customers - Serve as the main point of contact for clients, addressing any issues or concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and expectations are exceeded - Conduct regular meetings and check-ins with clients to assess satisfaction levels and identify areas for improvement - Identify new business opportunities with existing clients and work towards expanding the client base - Analyze client feedback and data to make informed decisions on improving customer experience

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in client relations, account management, or a similar role - Strong communication and interpersonal skills - Passionate about building strong client relationships and delivering exceptional customer service - Adaptable and able to work in a fast-paced environment - Innovative thinker with attention to detail

Benefits: - Medical coverage - Life insurance - Profit sharing

Working environment: Lockheed Martin offers a dynamic workplace that values teamwork, fostering innovation, and shared success. The Client Relations Manager will have the opportunity to work with a diverse team of professionals and contribute to the company's mission of advancing technology and protecting the nation.

Deadline to apply: 2024-07-01

Equal opportunity statement: Lockheed Martin is an equal opportunity employer and is committed to ensuring equal employment opportunities for all applicants and employees regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.