Remote Client Relations Officer

Bristol-Myers Squibb is seeking a Remote Client Relations Officer to join our team in London, England, UK. As a key member of our client relations team, you will be responsible for maintaining and fostering relationships with our remote clients, ensuring their needs are met and addressing any concerns or feedback they may have.

Responsibilities: - Develop and maintain relationships with remote clients through regular communication and check-ins - Act as the main point of contact for remote clients, addressing any inquiries or concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and that any issues are resolved efficiently - Conduct research on industry trends and best practices to better serve remote clients - Provide support and guidance to remote clients on our products and services - Monitor client satisfaction and feedback, implementing improvements as needed - Work closely with the sales team to identify opportunities for growth and upselling to existing remote clients

Requirements: - Minimum of 4 years of experience in client relations or a related field - Driven and passionate about delivering exceptional client service - Strong research skills and adaptability to changing client needs - Excellent communication and interpersonal skills - Ability to work independently and collaboratively with a team - Experience working in a remote or virtual environment is a plus - Bachelor's degree in Business Administration or a related field

Benefits: - Life insurance - Travel and spending expenses - Retirement plan - Cultivate leaders who foster inclusivity and mentorship

Deadline to apply: 2024-05-24

Equal Opportunity Statement: Bristol-Myers Squibb is an equal opportunity employer and we welcome applications from individuals of all backgrounds and experiences. We are committed to fostering a diverse and inclusive work environment where all employees feel valued and empowered to succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.