Client Relations Officer - Work from home

Job Description:

HRG Group is seeking a motivated and energetic Client Relations Officer to work remotely from home in London, England. As an Associate level position, the ideal candidate will have at least 3 years of experience in client relations or a related field. The Client Relations Officer will be responsible for managing client relationships, ensuring customer satisfaction, and supporting the sales team in achieving business objectives.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and follow-up - Act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Collaborate with the sales team to identify new business opportunities and support in closing deals - Conduct market research to identify trends and opportunities for client engagement - Assist in the development of strategic plans to meet client needs and achieve business goals - Provide regular updates to clients on products, services, and industry trends - Monitor client satisfaction levels and implement strategies to improve client retention - Prepare reports and presentations for internal and external stakeholders

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - 3+ years of experience in client relations or a similar role - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong organizational and time management skills - Proven track record of meeting and exceeding client expectations - Proficiency in Microsoft Office and CRM software

Personality traits: Motivated, energetic Soft skills: Teamwork, strategic planning

Benefits: - Retirement plan - Travel opportunities - Visa sponsorship

Working environment: At HRG Group, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to delivering exceptional service to our clients and creating a positive work culture that fosters growth and development.

Deadline to apply: July 1, 2024

Equal Opportunity Statement: HRG Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.