Remote Client Relations Representative

Job Description:

Bristol Myers Squibb is seeking a motivated and resourceful Remote Client Relations Representative to join our team in London, England, UK. As an Entry Level position, we require at least 1 year of experience in a similar role. The ideal candidate will be dedicated to providing exceptional customer service and building strong relationships with our clients.

Responsibilities: - Manage client accounts and provide ongoing support through phone, email, and virtual meetings - Collaborate with internal teams to address client needs and resolve issues in a timely manner - Conduct regular check-ins with clients to ensure satisfaction and identify opportunities for upselling products or services - Keep detailed records of client interactions and update customer profiles with relevant information - Work closely with the sales team to support lead generation and conversion efforts - Stay up-to-date on industry trends and developments to provide informed recommendations to clients

Requirements: - Resourceful and dedicated individual who thrives in a fast-paced environment - Strong teamwork and communication skills with the ability to collaborate effectively with cross-functional teams - High emotional intelligence and the ability to empathize with clients to build trust and rapport - Proficient in using CRM software and other customer management tools - Bachelor's degree in Business Administration, Marketing, or related field preferred - Excellent organizational skills and attention to detail

Benefits: - Remote work flexibility with the option to work from home or in the office - Company transportation provided for work-related travel - Relocation allowance for candidates relocating to London for the position

Working Environment: At Bristol Myers Squibb, we believe in cultivating leaders who foster inclusivity and mentorship. We provide a supportive and collaborative work environment where every team member is valued and empowered to succeed.

Deadline to Apply: Interested candidates must submit their applications by June 20, 2024.

Equal Opportunity Statement: Bristol Myers Squibb is an equal opportunity employer and is committed to diversity in the workplace. We strive to create a culture that promotes inclusivity, respect, and equal opportunities for all employees. We welcome candidates from all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.