Client Service Assistant - Work from home

Job Description:

General Dynamics is seeking a motivated and independent Client Service Assistant to join our team in London, England. This is a full-time, entry-level position that allows you to work from the comfort of your own home. As a Client Service Assistant, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met and issues are resolved in a timely manner.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns via phone, email, and chat - Assist clients with account setup, technical issues, billing questions, and general troubleshooting - Conduct research and strategic planning to improve client satisfaction and retention - Work closely with the sales and marketing teams to identify new business opportunities - Collaborate with colleagues worldwide, fostering a global village mentality - Maintain accurate records of client interactions and transactions

Requirements: - High school diploma or equivalent - Strong communication and problem-solving skills - Ability to work independently and prioritize tasks effectively - Dedication to providing excellent customer service - Proficiency in Microsoft Office and CRM software - Research and strategic planning skills - Willingness to learn and adapt to new technologies - Eligible to work in the UK

Personality Traits: - Independent - Dedicated

Soft Skills: - Research - Strategic planning

Benefits: - Travel opportunities - Dental insurance - Company transportation - Competitive salary

Equal Opportunity Statement: General Dynamics is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Don't miss out on this exciting opportunity to work with a global leader in the industry. Apply now before the deadline on July 1st, 2024!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.