Client Support Specialist

Job Description:

Valero Energy is seeking a Client Support Specialist to join our team in London, England. As an Entry Level position, this role is perfect for someone with 1 year of experience and looking to grow in a supportive and collaborative work environment. The ideal candidate will be reliable and hardworking, possessing excellent planning and critical thinking skills.

Responsibilities: 1. Provide exceptional client support through phone, email, and in-person communication. 2. Assist clients with account setup, troubleshooting, and general inquiries. 3. Collaborate with internal teams to resolve complex client issues in a timely manner. 4. Keep detailed records of client interactions and provide feedback to improve overall customer experience. 5. Maintain a positive and professional attitude when dealing with challenging situations. 6. Stay up-to-date on company products and services to effectively address client needs. 7. Participate in regular training sessions to improve skills and knowledge.

Requirements: 1. 1 year of experience in a customer service or support role. 2. Excellent communication skills, both verbal and written. 3. Strong organizational skills with the ability to prioritize tasks effectively. 4. Proficient in Microsoft Office Suite and CRM software. 5. Bachelor's degree in Business Administration or related field preferred. 6. Ability to work well under pressure and in a fast-paced environment. 7. Willingness to work flexible hours when necessary.

Benefits: 1. Joining Bonus for new employees. 2. Paid sick leave for all full-time employees. 3. Profit sharing opportunities based on company performance.

Working Environment: At Valero Energy, we prioritize building strong connections with our clients and treating our colleagues like an extended family. We believe in fostering a positive and inclusive work environment where everyone can thrive and grow in their careers.

Deadline to apply: 2024-05-13

Equal Opportunity Statement: Valero Energy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.