Customer Support Associate

Insight Enterprises is seeking a dynamic and energetic Customer Support Associate to join our team in London, England. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer support roles and demonstrate independence in their work.

Responsibilities: - Responding to customer inquiries and providing solutions in a timely manner - Managing customer accounts and ensuring customer satisfaction - Collaborating with internal teams to resolve customer issues - Participating in strategic planning and project management activities to improve customer support processes - Providing feedback to management on customer trends and issues - Contributing to a positive and collaborative team environment

Requirements: - 3+ years of experience in customer support roles - Energetic and proactive attitude - Ability to work independently and prioritize tasks effectively - Strong project management skills - Strategic planning experience - Excellent communication and interpersonal skills

Benefits: - Vision insurance - Medical coverage - Relocation allowance

Working environment: At Insight Enterprises, we thrive in an environment that embraces and navigates change seamlessly. We value innovation, collaboration, and continuous improvement.

Equal opportunity statement: Insight Enterprises is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-22

If you are a customer-focused individual with a passion for problem-solving and a drive for excellence, we encourage you to apply for the Customer Support Associate position at Insight Enterprises. Join us in delivering exceptional customer support in a fast-paced and dynamic environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.