Senior Customer Service Officer

Senior Customer Service Officer (Fixed Term 12 months)

The Senior Customer Service Officer is responsible for coordinating the day-to-day functions of the Customer Service team, including the supervision and development of team members.

GWMWater is an innovative and progressive employer that is committed to contributing to the sustainable growth of communities within the Grampians, Wimmera and Mallee regions.

We provide a great work environment based on respect, professionalism and accountability to attract and retain the best people to GWMWater and the region.

We do this by:
• Supporting staff, suppliers and contractors to achieve zero harm
• Offering a flexible and stimulating workplace and investing in our people to enable us to adapt to the changing needs of our region.
• Building the capability and culture of our people into a more highly skilled, professional, customer focused and efficient organisation.

We offer exceptional working conditions including an active social club, attractive parental leave and other contemporary and flexible working arrangements to assist staff achieve an effective work life balance.

The role is located in Horsham, the capital of the beautiful Wimmera region, and is only three hours from Melbourne or the magnificent Victorian South West Coast. The region boasts access to many national parks including the Grampians and Mt Arapiles. Horsham offers a warm and welcoming community for those wanting to experience a safe and healthy rural lifestyle. This progressive city boasts first class health, educational, cultural, sporting and social facilities.

To read more about GWMWater and why we are a great place to work, please click here.

Currently applications are being sought for:

Senior Customer Service Officer
(Fixed Term 12 months)

The Senior Customer Service Officer is responsible for coordinating the day-to-day functions of the Customer Service team, including the supervision and development of team members. Our Customer Service team strive towards our vision of ‘at all times to exceed customer expectations' by providing a ‘one-stop' service for our customers.

If you have a positive and supportive attitude to help create an environment where we provide our customers with an exceptional customer experience, we would love to hear from you!

Further information about this exciting opportunity is available by contacting Ollie Reynolds, People Talent and Culture Officer on 1300 659 961.

Applications for this vacancy close on Wednesday 5 June 2024 .

To view the Position Description and /or to apply click on the ‘Apply Now' button.

GWMWater is an EEO employer and is committed to continuously improving our quality, safety and environmental systems.

Please note applicants may be required to undertake a National Police Check.

If you would like to receive information in relation to this vacancy in an accessible format such as large print, please contact our People Talent and Culture division on 1300 659 961.

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