Higher Education Student Support and Experience Manager

Salary: £33,307 - £38,019 per annum Contract Type: Full Time, 37 hours per week, 52 weeks per year. Permanent. Location: Paignton, Devon Could you be our Higher Education Student Support and Experience Manager? We are seeking someone to lead the University Centre South Devon (UCSD) Higher Education (HE) Student Hub team in the provision of student support with a focus on academic and employability skills support, wellbeing and disability support. You will support student outcomes and enhancing the student experience through provision of proactive support and intervention throughout the HE student lifecycle. Work collaboratively with the Dean of Higher Education Quality to develop and implement the College’s plan of activity relating to access and participation, including the development and evaluation of initiatives designed to support in ensuring equality of opportunity for students accessing Higher Education provision at UCSD, as well as their outcomes while studying with us, and future progression opportunities. Collaborate with the College’s Heads of Tutorial to design an annual schedule of tutorial activity for HE students and support HE Tutors in its implementation. Ensure alignment of policy and process for supporting University of Plymouth. Undertake key projects to develop and enhance the HE Student Experience, including a focus on the educational gain of students studying at UCSD. At South Devon College we are passionate that excellent teaching and learning can transform lives. We seek to achieve at the highest levels and welcome staff who share our drive for success. In return, you can expect access to an exciting range of training, apprenticeship and opportunities for degree level study alongside your work to keep you at the top of your game, as well as generous holiday allowance of 37 days pro rata and a strong emphasis on work-life balance. The staff at South Devon College are truly inspirational and this is a reflection on the whole College culture of continuous improvement and support for all of our students and communities. We hold the prestigious Investors in People (IIP) Platinum accreditation, the highest level awarded by the people management standard. This prominent distinction confirms the College’s status as not just a leading Further Education College, but also as a top employer in the country, as it joins the top 7% of accredited organisations across the UK. We aim to provide our learners with excellent teaching and learning. Our staff are highly adept at working with and developing skills and knowledge in learners from different backgrounds. Our staff have consistently high expectations of all students and generate high levels of enthusiasm for participation in, and commitment to learning. Our staff are integral to maintaining our passion and high-performance levels, and we reward our staff for this. Our benefits are designed to encourage a healthy work-life balance, and include: 37 days annual leave (pro-rata for fractional) including the option to purchase additional holiday days;
Christmas Closure of up to 2 weeks in addition to annual leave entitlement;
Access to a wealth of training, apprenticeships and funded higher education opportunities as well as dedicated training days;
Teacher’s Pension Scheme Employer contributions of 23.68%;
Hybrid and flexible working patterns;
Subsidised fitness suite facility, onsite hair and beauty salon, access to a wide range of catering facilities, outdoor gym and free eyesight tests;
Major supermarket and high street employee discount schemes;
Life Assurance (if member of pension scheme);
On Site Nursery (Mama Bears);
Employee Assistance Programmes;
Discounted travel schemes. For a full Job Description and Person Specification please visit our website Closing Date: Midnight, Thursday 28th March 2024.
Interview Date: Monday 22nd April 2024. To apply and for a full job description please visit the Jobs page of the South Devon College website Please do NOT send CVs, we only accept applications via the relevant form on our dedicated recruitment website. We offer hybrid and flexible working patterns and welcome applications from people who wish to apply using these options. Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College. The College is committed to applying equal its Single Equality Scheme at all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to gender, transgender status, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnicity, religion/belief, age, pregnancy or maternity leave, or union membership. Reasonable attempts will be made to accommodate the particular needs of any candidate who has notified us of a disability. This may include changing the timing or location of any interview to enable the candidate to attend, providing information in different formats or larger type, etc. This College is committed to Safeguarding/Prevent and promoting the welfare of students, including children and young people, and expects all staff and volunteers to share this commitment.