Hospitality Assistant

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a Glance

We have an exciting opportunity to join the Hospitality & Food Service team as a Hospitality Assistant at our John Lewis Head Office in Victoria, London working in the Partner Dining Room and stocking the vending machines.

As a Partner you will enjoy our unique benefits package, including staff discount, meals on duty included in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Contract type: Permanent

Salary range: the pay range for this role is £11.44 - £13.15 dependent on experience

Working hours: Full time 35 hours per week across Monday - Friday

Please note, the entire office will be relocating later in the summer from Victoria, to Pimlico where this role will then be based.

What’s the role about?

You will be working as a part of a busy catering team delivering delicious meals for our Partners to enjoy whilst maintaining the highest possible standards in all aspects of catering.

This role involves working in the Partner Dining Room, providing excellent customer service to all Head Office Partners. As part of the team you will also be working in the dish wash area, helping in food preparation, checking food temperatures and making sure the tables are kept clean and tidy all the time for the customers.

Also as part of this role you will be responsible for checking vending machines to make sure they are clean and fully stocked to meet the needs of the customers.

What you will do:

Work alongside the chef and follow clear instructions

Be responsible for the high standard of cleanliness and ensure the standards of hygiene are adhered to

Cleaning of counters, kitchen walls, grills, ovens and stoves

Cleaning the kitchen once closed and ensure the kitchen is ready for service the following day

Cleaning cooking equipment cookers, food mixers

Washing dirty dishes cutlery, pots chopping boards pans

Remove waste from the kitchen and dispose correctly

Assist with deliveries, storage and distribution of products

Assisting chef with basic food preparation

Ensure the requirements of the cold chain are delivered and Support the ordering and control of stock.

Full compliance with Health and Safety Regulations

Carry out due diligence tasks and keep accurate due diligence checks and records

Ensure food safety requirements are maintained.

What you'll have

Good basic IT skills as will need to operate tills, smart devices and vending machines

Hospitality experience or customer facing role experience

High levels of cleanliness

What else could you bring?

Food Safety Level 2 is desirable but not essential as training will be provided

Creating a culture of diversity and inclusion

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here.

Benefits of the Partnership and the role:

️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is prorated for part time hours).

- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

- You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

- Health Care cover

- Simple cycle to work support scheme

- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under 'Internal application process').

Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

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