Conference and Banqueting manager

About this venue. Nestled in the idyllic Berkshire countryside, this is a luxury country house hotel offering an exceptional blend of classic charm and contemporary comfort. With several acres of picturesque parkland, an award-winning spa, and renowned dining experiences, this is a haven for those seeking tranquillity and refinement. The commitment to unparalleled service and exquisite attention to detail makes this the perfect venue for weddings, corporate events, and private or corporate functions. Job Summary: We are seeking an experienced and dynamic Events Operations Manager to join our dedicated team. This role is pivotal in ensuring the seamless execution of events, from intimate gatherings such as wedding proposals or private in room dining to grand celebrations. The successful candidate will oversee all aspects of event operations, ensuring that each occasion reflects the highest standards of excellence and hospitality. Key Responsibilities: -Plan, coordinate, and oversee the execution of all events, including weddings, corporate meetings, private parties, and special functions.
-Collaborate with clients to understand their vision and requirements, providing expert guidance and support throughout the planning and delivery process.
-Manage and lead the events operations team, ensuring staff are well-trained, motivated, and delivering outstanding service.
-Produce performance reviews and compile work rota.
-Coordinate with various departments (e.g., catering, housekeeping, maintenance) to ensure smooth event operations.
-Take stock of the department stock and ordering.
-Log guest information and conduct post-event evaluations to gather feedback and implement improvements.
-Maintain compliance with health and safety regulations, ensuring a safe environment for guests and staff.
-Develop and nurture strong relationships with clients, suppliers, and vendors to enhance the overall guest experience.
-Stay abreast of industry trends and best practices to continually improve service delivery and operational efficiency. Qualifications: -Proven experience in event management delivery preferably within a luxury hotel or similar high-end venue from a food and beverage perspective.
-Strong organizational and multitasking abilities with a keen eye for detail.
-Exceptional interpersonal and communication skills.
-Ability to lead and inspire a team, fostering a positive and collaborative work environment.
-Flexibility to work evenings, weekends, and holidays as required.
-A passion for delivering exceptional customer service and creating memorable experiences. Why join this employer?-Work in a beautiful and prestigious location.
-Join a dedicated and passionate team committed to excellence.
-Competitive salary and benefits package.
-Opportunities for professional development and career progression. Application Process: If you are a motivated and detail-oriented professional with a passion for event management, we would love to hear from you. Please submit your CV and a cover letter quoting reference 33567 detailing your relevant experience and why you would be an excellent fit for this role.