General Manager

We currently have an exciting opportunity for a General Manager to join our team based at Beaulieu and The Drift Inn, Beaulieu.Joining us on a full time, permanent basis you will receive a competitive salary of up to £45,000 per annum depending on experience.

At New Forest Collectionour purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality.  Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive.  Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally.  All we ask is that our people have the right mind-set which is highlighted in our core values:Be BRAVE, take ownershipCollaborate together as a TEAMDevelop, NURTURE and careBe OPEN and communicate honestly

Benefits of joining us as our General Manager:

- 28 days holiday per year, plus a duvet day on your birthday (contracted roles only)
- Stylish uniform provided
- Fantastic career development and training opportunities
- Free staff parking
- Other benefits including, private healthcare discounts, employee discounts across the Collection, yearly team celebration, discounts at our sister resort in Cyprus, discount for family and friends.

- Access to ‘My Physical Wellbeing’ - A huge range of expert support and resources help – 24/7 access to GP (phone, video and message), Hundreds of fitness, yoga, cooking and meditation videos, Exclusive Gym discounts at over 2,500 gym

Our ideal General Manager will bring:

-Significant conference and banqueting experience within a busy, high-end hotel
- At least 2 years Hotel Operations Management experience
- Experience and knowledge of effective operational practices relating to food and beverage and housekeeping departments
- Experience in producing smart rotas in order to ensure effective cover for the site at all times.
- Experience managing staff holiday allocations to ensure fairness and business needs are met
- Excellent food and wine knowledge and a clear vision of acceptable delivery offer
- The ability to take ownership of the responsibilities within the role.
- Experience within leisure and corporate operations
- Proven ability and passion for continuous professional development
- Experience in profit and loss accountability
- Experience in stock take and GP accountability
- A strong understanding of the payroll and working % target vs sales
- Ability to work to budgets to achieve targets.
- A strong belief and desire to work as a mentor and coach to more junior team members in order to foster a culture of continuous learning and development.
- A practical and confident approach to problem-solving
- A strong work ethic and willingness to learn

Our ideal General Manager will be:

- Consistent in your approach towards driving the team to achieve the highest levels of customer service at all times.
- Driven to improve functionality to achieve the highest standards
- A strong leader and motivator in order to foster effective team working in line with the company vision and direction
- An effective communicator at all levels
- Full of energy and enthusiasm with a personality to match
- Passionate about hospitality and delivering an exceptionally high-standard of service to customers
- Motivated towards meeting set targets and goals
- Enthusiastic and energetic with a warm and engaging personality
- Highly motivated, proactive and reliable
- Clean and tidy, conforming to all food and hygiene legislation
- Available to work up to 48 hours per week including evenings, weekends and bank holidays
- Have your own transport as public transport links are limited

Are you the one?

Do you have the skills and experience and want to join a community who take conscious actions, with natural spirit and are story tellers, creating enriching experiences for our guests? Then click apply today! We’d love to hear from you.

Our venues are remote in location – we ask that before you apply you make yourself familiar with the location and have an understanding of how you might travel to us, please note public transport links are limited and our shift patterns vary.

Due to the high volume of applicants that we receive, we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.