Hotel Services Assistant

Hotel Services Assistant - Team Leader | Solihull | 12 Month Fixed Term Contract | Competitive Salary plus Excellent Benefits

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

Duties and responsibilities

• Leading and supporting the team, working hands on as required
• Ensuring meals and beverages are delivered to patients’ rooms
• Responding to any ad-hoc requests from patients to ensure their comfortable stay
• Assisting the catering and housekeeping teams with day-to-day duties
• Making sure patients feel they are receiving a first class service at all times

Who we're looking for

• A customer service-focused approach
• Excellent communication and interpersonal skills
• Previous experience in hospitality is desirable but not essential

Working Hours: 37.5 - Working 5x days including some weekends. Shifts from 06:00-00:00

Contract Type: Fixed Term- 12 months

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people.