Housekeeping Attendant

Housekeeping Attendant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Ballygally Castle

Under the leadership of our Executive Head Housekeeper, Maggie Wilson, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm - with later hours at the weekend.

The rate of pay ranges from £8.00ph-£11.50ph depending on age.

We offer a range of benefits including free staff meals, employee discounts and opportunities for career progression and development. Further details about our employee benefits here .

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

Hastings Hotels is an Equal Opportunities Employer.

About the role

To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.

• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.

• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.

• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.

• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.

• Greeting guests and responding to their queries

• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.

• To comply with all health, safety and hygiene policies and procedures.

• Any other duties as required by management.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

About the company

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a clean and tidy appearance.
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

Desired Criteria

• Previous cleaning experience

Skills you'll need

• Exceptional Customer Service Skills
• Cleaning Skills
• General Housekeeping Skills
• Public Area Cleaning Skills
• Bedroom Cleaning Skills