Laundry Room Attendant

Job Description

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our talented housekeeping team at the exclusive Culloden Estate and Spa

Under the inspiring leadership of our Executive Head Housekeeper, Rose O'Neill, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.

The salary for this full-time position is £21,294.00 per annum. Hours vary, but typical shift patterns include, 6am-2pm, 7am to 3pm, 8am-4pm with later hours at the weekend.

We offer a range of benefits including free staff meals, employee discounts, credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development. Further details about our employee benefits here .

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

Hastings Hotels is an Equal Opportunities Employer.

About The Role

To ensure hotel linen is cleaned and maintained to Hastings standards and to process guest laundry and dry cleaning requirements for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.

• To receive, sort and process soiled hotel linen in accordance with Hastings standards, ensuring finished items are correctly stored and accurate records maintained.

• To check items for damage and take appropriate action to ensure they are not returned to stock in a damaged state.

• To launder and dry clean staff uniforms as required, distributing clean items as required.

• To process guest laundry and dry cleaning to high standards, ensuring items are accurately labelled and returned to correct bedroom.

• To ensure all equipment and materials are used in correct manner and any problems are reported immediately.

• To work effectively with colleagues to a ensure harmonious working environment where all employees are treated with respect and dignity.

• To maintain the security of stock areas at all times, immediately reporting any breaches.

• To comply with all health, safety and hygiene policies and procedures.

• To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.

• To ensure all guest enquires are handled efficiently and effectively.

• Any other duties as required by Management

  About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

 

Skills Needed

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Desired Criteria

• Previous similar experience

Required Criteria

• Good Communication Skills
• A clean and tidy appearance
• Excellent attention to detail
• Work well under pressure and be a team player
• Right to work in the UK
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths

Closing Date Tuesday 11th June, 2024