Night Porter - Hotel Guest Service Assistant

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Job Description

Looking for an adventure as a Night Porter (or Guest Services Assistant (GSA) Nights) at the ibis Styles hotel in Birmingham NEC & Airport?

Here's what's waiting for you:

This is a full-time position with 40 hours per week, and we're offering a salary of £25,682 plus some awesome perks.

Your playground? Night shifts!

Your mission, should you choose to accept it:

Picture this: you'll be the friendly face welcoming our late-night guests, handling those last-minute reservations, and ensuring those early birds leave with a smile. Throughout the night, it's all about making sure every guest is comfy and our Front Office keeps ticking like clockwork.

You'll likely be the first person our guests meet, so bring your A-game—friendly, professional, and confident! Got an issue or a concern? You're the superhero they'll turn to, and you've got the power to make things right.

Your to-do list?

It's an exciting mix—from tending the bar and handling cash to organizing reports, whipping up breakfast, managing reservations, doing security checks and being the go-to for our housekeeping and maintenance teams.

What you bring to the table:

Effective communication skills and a warm, welcoming vibe. 2 years' experience in hotels or a service industry is a must.

You'll find us just a hop away from Birmingham International Train Station, with convenient onsite parking. Join the team and enjoy perks like a day off on your birthday, a pension plan, sick pay, a cycle-to-work scheme, sweet employee discounts, and much more!

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.