Sales & Events Executive

C&N Recruitment are currently recruiting for a Sales Executive for a 4* Hotel based in St Albans. You will be responsible for responding to all new enquiries in a timely manner with the key focus to convert to a confirmed booking, actively upselling and maximising the event diary. To proactively promote the company to previous and new business to maximise the revenue for the department. The Role:

• Respond to all incoming enquiries for conferences, meetings, and social events.
• Manage conference diaries daily and ensure rooms are sold to their maximum potential.
• Liaise with the Event Planners to provide detailed handover for each event.
• Meet clients as requested to discuss arrangements and invite new bookers in to view facilities and develop working relationshipsBe aware of new competitors or refurbishments going on which may affect our business.
• Contact previous clients to account manage and see what further business can be won.
• To complete daily, weekly, and monthly reports as requested by the Director of Events and Event Manager
• Use all opportunities to up-sell hotel facilities and refer sales leads to the pro-active sales team.
• To communicate formally at meetings and through correspondence and informally with all Heads of Departments on a regular and timely basis.
• Actively always promote the company in a professional manner including the organising and attending client events, networking and familiarization visits as required.
• Undertake PR activities to best support the goals of the hotel.

• Flexible attitude approach and in working hours.
• Able to work various hours including weekends.
• Desirable if you have experience in OPERA, OSEM, PMS, CRM systems.
• Attention to detail.

• Discounted Food and Beverage and accommodation
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonus.
• Free uniform
• Staff meals on duty
• Preferred Hotel Group discounted global hotel rates.
• Professional learning and development opportunities