Operational Support Coordinator

About The Role
Delivering what we promise
Morrison Water Services are currently looking to recruit a Operational Support Coordinator to work on our Thames Water contract in Wantage.
As a Operational Support Coordinator you will be part of our Operations Team and will be required to support administrative duties to help maintain the smooth running of the day-to-day functions required to deliver this project, while learning the functions of a supervisor.
You will be responsible for promoting a positive ‘can do’ culture. You will work with the managers and supervisors across the External Digs department to improve productivity, compliance, safety, and overall performance. You will engage with the client and Morrison Water Services back-office teams to ensure a seamless delivery of operational excellence. You will ensure completion of site audits as well as ensuring plant and equipment is safe.
You will need to deal with all customer issues in accordance with the ‘IMPACT’ protocol and respond to the Escalations team in accordance with the prescribed timescales. You will ensure compliance with all aspects of the Thames Water Smart Metering Asset Standard.
Experience for this role isn’t necessary, we are looking for conscientious individuals who are willing to learn and progress through the company.
Are you experienced with Microsoft Office?
Do you have excellent attention to detail?
Does this sound like you? If so, we would love to hear from you!
Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.
Please note the internal job title for this role is External Desktop Supervisor.
What’s in it for you? - Matched Pension Scheme
- Access to our Employee Assistance Programme
- Life Assurance
- Enhanced Maternity and Paternity leave
- 25 days' annual leave plus 8 days' bank holiday
- Cycle to work Scheme Our Vision
At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
This is an opportunity for individuals who are looking to join an organisation that values integrity, safety, and diversity. For this role, we are seeking individuals who are committed to supporting our long-term goals and who embrace change and promote diversity. We believe that listening to our people, providing feedback, and keeping them informed about the direction of the business is essential to our continued success.
The Next Step...
So you know, all our applications are reviewed by humans, so if you don't hear back straight away don't panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.
#mws About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.