Associate Product Lead Devices

The national salary range is £39,868 - £43,535, London salary range is £45,824 - £50,039. Your salary will be dependent on your base location

Total pay in the range of '£30,001 to £40,000, £40,001 to £50,000, £50,001 to £60,000' are subject to capability, skills and experience. Salary may consist of base pay and a Recruitment and Retention Allowance (RRA)

Number of jobs available 1

Detail of reserve list 12 Months

Region National

City/Town National

Building/Site NATIONAL

Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location.

Grade SEO

SEO

Post Type Permanent

Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: National: £39,868 - £43,535 (which may include an allowance of up to £2,057).

London: £45,824 - £50,039 (which may include an allowance of up to £2,251).

Working pattern : Full-time, part-time, flexible working.

Contract Type: Permanent

Vacancy number: 86812

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Associate Product Lead Devices here at Justice Digital , to be part of our warm and collaborative End User Services and Devices team.

The EUCS team is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options. They design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations. 

Associate Product Leads champion the delivery and continuous improvement of products, working closely with more senior Product Leads to define, own and solve problems. They use their technical understanding, as well as knowledge of user needs and business goals to frame problems and help set priorities. They are responsible for developing the vision for a product or product subset, engaging teams and stakeholders in the development of that vision over time and help to manage a product through its life cycle. They may line manage other staff and support their professional development as well as be involved in recruitment. 

This can be an ‘entry level’ role for people looking to progress into product management who have previous experience in technical roles.

These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.

We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.

As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.

Find out more about the work digital Justice get involved in, see the online blog,

• Play a key role in coordinating activities within a multi-disciplined team, following best practice, setting performance targets and ensuring KPIs are consistently achieved.
• Support the development and delivery of the product strategy and roadmap, acting as SME with a good technical understanding of End User Device products and services.
• Help to prioritise future requirements to create modern and efficient, enterprise-level EUC solutions and services that deliver value for money and enable the Ministry of Justice to meet its operational objectives across the UK.
• Deliver high quality results and support strategic decisions, within tight timescales.
• Develop and deliver continuous service improvements and work as part of a multi-functional team to create, refine and prioritise a product backlog of changes and enhancements.
• Discuss requirements with technical and non-technical audiences
• Maintain and publish all product documentation to a good quality and standard, including business requirements and user stories.
• Develop effective relationships with stakeholders and third party suppliers.
• Review operational ways of working and keep up-to-date progress records on activities.
• Working with internal teams and suppliers to identify resolutions to incidents and problem tickets and utilise this data to improve the product.
• Demonstrate good understanding of the most modern standards and practices for End User Devices and share with the wider team and Justice Digital community.
• Work collaboratively with other areas of EUCS and Justice Digital.

The Associate Product Lead will work collaboratively with:

• Service Owners
• Technical Architecture, Engineering and Service Operations teams
• 3rd party Service Managers, Project and Technical leads
• Senior Operations Managers within the EUC team
• Key MOJ stakeholders

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms
• Staff have 10% time to dedicate to develop & grow
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Nurturing professional and interpersonal networks including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person Specification

• Good knowledge of Microsoft and other environments and the underpinning products and technologies including M365, MS Teams, SharePoint Online, Active Directory and Azure Active Directory.
• Able to act as the subject matter expert within the End User Device service area and be conversant with other complementary technologies and related products.
• Experience in working within multi-disciplined teams, with awareness of agile working practices and willingness to undertake continuous learning and development.
• You can identify, communicate, challenge and work within constraints.
• You have knowledge and broadly apply tools, terms and concepts in a variety of ways and be flexible, considering new ways of working and adapt to change.
• You can identify and engage with users or stakeholders and use data and user research to underpin your decision making.
• Strong collaboration and partnership skills, with a proven ability to work as part of a wider technical team.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

How to Apply

Candidates must submit a CV and Cover Letter which describes how you meet the requirements set out in the Person Specification above.

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

National: £39,868 - £43,535 (which may include an allowance of up to £2,057).

London: £45,824 - £50,039 (which may include an allowance of up to £2,251).

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. 

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

• You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
• You were studying abroad
• You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

Success Profiles

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please  click here for further guidance .

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Application form stage assessments

Use of Artificial Intelligence (AI)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Interview stage assessments

There is 1 interview stage for this vacancy.

A Great Place to Work for Veterans

The 'Making the Civil Service a Great Place to work for veterans' initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit :

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

For further information and to apply for this position please see the following link:

This job is broadly open to the following groups:

· nationals of the Republic of Ireland

· nationals of Commonwealth countries who have the right to work in the UK

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) 

· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service