Business Operations Specialist

Business Unit: Unsecured Lending Salary range: £47,200 - £60,000 per annum DOE + red hot benefits Location: Hybrid working with occasional travel required to the Chester hub Contract type : Permanent Don’t settle for dull . Our Team Our Credit Card team are well on their way to achieving their ambition to disrupt the market - smashing targets, winning industry awards and successfully building a credit card business, but we’re not done yet. We are looking for a TS2 Senior Specialist who also has experience of; Cards Platform, API’s and Digital Wallet to join our Business Operations team. This role is delightfully surprising and rewarding, and we are looking for you to bolster our existing brilliant team with another systems expert, to help turn business strategies and goals into system or process solutions. What you’ll be doing Manage the technical implementation of major and crucial change projects into Credit Card systems, this could be TS2, API’s or others such as Mobile App, Digital Wallet, Statements, Customer Communications. Translate business strategy design requirements into appropriate configuration within TS2 and other interfacing systems, checking that the planned change produces the intended results and remains in line with the agreed Unsecured Lending risk appetite, strategy, and Business Rules. Act as a primary consultant for Unsecured Lending business on projects to define, test and implement the required configuration to meet business requirements. Provide subject matter expertise to business owners to help to drive and shape key business decisions on customer journey, commercial initiatives, strategy etc. Support the control framework ensuring all system changes comply with required regulatory and policy requirements and support the execution of all relevant control framework elements. Delivering strategic initiatives and training junior team members to be able to complete the tasks associated with the initiative through well written procedure documents and coaching. This includes providing procedure documents and training sessions for customer agents and teams. We need you to have The ability to deliver portfolio management strategy changes using your existing skills to turn Business requirements into technical changes. Substantial project management experience. Have proven experience of API’s and digital wallet. It’s a bonus if you have but not essential Project management qualifications. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more Up to five extra paid well-being days per year​ 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK​ (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.