Customer Logistics Leader

This Customer Logistics Leader role will see you lead and develop a team to conduct scheduling and rostering for the Bulk Logistics Division, while maintaining effective working relationships with internal and external stakeholders through fostering an innovative, purposeful and customer-first culture.

• Lead a small team of Customer Logistics Coordinators in executing scheduling and planning best practices.
• Coordinate the development of service and resource plans to achieve objectives provided by senior operational leadership.
• Negotiate, manage, and improve order entry and planning processes across the supply chain to ensure the daily, weekly, and monthly operational schedules are managed and maintained.
• Develop logistics solutions that support customers and ensure available resources are used effectively across the business.
• Lead and coordinate team and cross functional teams in managing changes to service plans, resource allocations, and impact of major disruptions.
• Provide leadership across key decisions regarding operational changes and inefficient work practices to achieve optimum productivity in safe and efficient manner.
• Strategically analyse the full supply chain for opportunities for improvement in collaboration with the customer and internal stakeholders.
• Manage the team to ensure customer queries are effectively dealt with in the first instance in a timely manner.
• Responsible for ensuring a process is in place for customers and stakeholders relating to service impacts of a 24/7 operation.

About you:

• Experience in managing business assets to align with best practice and cost effectiveness.
• Relevant experience in logistics/supply chain roles.
• Demonstrated leadership and communication skills to build and effectively manage teams.
• Skilled in developing and providing logistical support within a commercial freight business for large volume movements.
• Extensive level of knowledge of logistics scheduling principles.
• Ability to develop constructive and collaborative relationships across the wide range of internal/external stakeholder supply chain.
• Extensive knowledge of transport operations, Safety Management Systems, Workplace Health, and Safety (WH&S), and quality systems.
• Problem solving and analytical thinking to respond to dynamic and changing business needs.

What we offer you:

At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.

Some of our benefits include:

• Development and growth opportunities.
• Access to mentoring and development programs.
• Discounts on selected health insurance funds, personal travel, gyms, vehicles, and retail brands.
• Parental leave program and super booster.

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company.Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers, and industry with international and domestic markets.

Look to Aurizon for a diverse and collaborative culture.

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

For further information please contact Jason McBride (08) 9212 2568

Advertised: 10 May 2024 W. Australia Standard Time
Applications close: 24 May 2024 W. Australia Standard Time