Logistics Operations Manager

Job Description

Operations Manager

Salary: £45,000 + company car

Location: This is a hybrid/field-based role with the requirement to be in the Kent office twice a week.

Hours: Monday to Friday, 9:00 – 17:30.

This role presents a great opportunity to manage the delivery of services to a portfolio of clients. We are seeking a candidate that can drive service excellence and has experience leading and directing mobile field-based teams. This could be within the logistics sector, mobile services, keyholding or a similar industry.

Applicants must meet the following criteria:

• A positive people manager with experience leading field-based teams
• Experience overseeing operations relating to route management, service delivery etc.
• Strong process improvement skills
• Strong experience in the logistics sector

Key duties and responsibilities will include:

• Ultimate responsibility for the operational management of field-based teams
• Drive service delivery and client satisfaction across accounts.
• Budget management
• Management and leadership of teams
• Regular client meetings across sites to ensure maximum client engagement.
• Manage the mobilisation of new contracts.
• Conduct and monitor staff appraisals including HR / disciplinary issues
• Recruitment, training, and development
• Production of high-quality reports to senior leadership teams and client contacts
• Undertake site visits.
• Develop and maintain quality management systems to measure performance.
• Management of fleet vehicles

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Recruitment covers the following markets.

Corporate Security

Security Guarding - Management & Operations

Security Guarding - Officer & site personnel staff

Retail Loss Prevention, Audit & Fraud

Security Sales & Business Development

Electronic Security

Risk Management