Assistant Manager

Leadership

• Managing with integrity, honesty and knowledge to promote the culture, values and mission
• Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results

• Communicating clearly, concisely, accurately and professionally at all times
• Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
• Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
• Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing functional responsibilities

• Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
• Using all operational tools to plan for and achieve operational excellence in the store
• Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety
  

Team Member Development/Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:

• Challenging and inspiring staff members to achieve business results
• Ensuring staff members adhere to all established Subway® operational standards
• Developing and maintaining positive relationships with the store team
• Utilizing and demonstrating effective management policies and procedures

• Maintaining business records as outlined in the Operations Manual and analysing business records to manage the business
• Communicating changes of food preparations formulas, standards, etc. to staff
• Supporting local and national marketing initiatives
• Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
• Recruiting new staff members
• Recognition and reward of staff performance
• Disciplinary action as required
• Identifying and contacting prospective customers to promote sales
• Planning events and promotions

Experience:

A minimum of two (2) years in QSR environment, experience in supervising and training staff.

Excellent verbal and written communication skills

Education:

A-levels or equivalent (NVQ) or extensive QSR experience at a supervisory level