1st Line IT Support Assistant

A leading logistics business are searching for a 1st Line IT Support Assistant to join their head office.

Hours: Monday - Friday (office based) 8:45am - 5pm

Responsibilities:

Within this role you will be responsible for managing the day to day IT operations including, monitoring the cloud base servers, programs and applications and Desk top / PC hardware issues and failures.

• Provide 1st Line support to all staff
• Provide 1st line support including trouble shooting, hardware issues and failures
• Managing user positions, creating accounts, changing passwords
• Diagnosing hardware, software and PC issues
• Investigating issues and escalating to the 2nd and 3rd line support company
• Support staff that are working in other offices remotely
• Working closely with the external IT support team

Experience:

• Experience in an IT support role
• Software troubleshooting
• Office 365

Voip Phone systems, Active Directory are an added bonus

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.