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1st Line Support Technician

Job Description - 1st Line Support Technician

Are you a techie who’s eager to learn and develop?

Do you have an interest in cloud technology and Azure?

If so, this could be the perfect role for YOU!

We’re currently on the hunt for a 1st Line Engineer who’s wants to learn all things cloud for a growing technology business!

Don’t worry if you’re new to cloud as you’ll have loads of support to get you up to speed on everything you need to know.

More than anything, it’s about you as a person!

So, if you’re inquisitive, resilient and ready to learn… APPLY!

As a 1st Line IT Support Technician, your responsibilities will include…

* Organising and cleaning up cloud computing assets within an Azure environment

* Owning patching, maintenance and security hygiene

* Maintaining SQL Server backups, performance, index and query health

* Implementing effective monitoring and alerting across the estate

* Improving Azure cost control, platform speed and resilience

* Become a go-to owner for cloud operations, reducing key-person dependency

We’re looking for a 1st Line IT Support Technician with the following skills and experience…

* Open to a 1st/2nd Line Support or Infrastructure Engineer with basic Azure experience

* Hands-on Cloud exposure through work, hobby projects or personal learning

* Networking fundamentals e.g. VNets/subnets, DNS, firewalls and private endpoints

* SQL Server basics e.g. backup/restore, indexes and investigating slow queries

* Curious, hands-on and motivated by a challenge

* Qualifications are not essential - attitude, curiosity and learning mindset matters

In return, the successful 1st Line IT Support Technician will receive a salary of up to £30,000, plus the following benefits…

* Bonus Scheme

* Bupa Healthcare

* Training opportunities

* Team events

Does this sound like an absolutely amazing 1st Line IT Support Technician role to you? Then get your CV sent over today
Only candidates based in UK and eligible to work in UK are allowed
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