2nd / 3rd Line Support Engineer

Company : Profectus Recruitment

Job Description - 2nd / 3rd Line Support Engineer

Profectus has a brand new opportunity for a well-established company who are growing their existing support team.

The position 2nd / 3rd Line Support / Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting internal and external clients.

Duties and Responsibilities

2nd / 3rd line support to users and IT Infrastructure
Troubleshooting problems through to principal cause
Mentoring to other members of the team
Contributing to development and implementation of IT Infrastructure
Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers

Skills and Requirements

Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix
Office365 – inc: SharePoint, Teams, One Drive and Email
Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi.
Good practical knowledge of networking
Deliver major system upgrades and project work

Please note this role is fully on-site so please don't apply if you are looking for hybrid or remote work.

Original job 2nd / 3rd Line Support Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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2nd / 3rd Line Support Engineer

Job Description - 2nd / 3rd Line Support Engineer

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