2nd Line Engineer

Job Title: 2nd Line Engineer
Location: Sheffield
Salary: £26,000 - £29,000 (DOE)
Contract: Full-time, Permanent

Verus Recruitment has a great opportunity for a 2nd Line Engineer at a local MSP. Our client prioritizes their culture and reputation, earning multiple awards for their excellence. Their team enjoys a supportive and empowering environment in a brand-new, naturally lit office equipped with a pool table!

In this role, you'll provide technical support to clients both remotely and on-site.

Technical knowledge:
Knowledge of Windows 11, Windows Server, user accounts, file management, and troubleshooting
Basic understanding of macOS interface, system preferences, and software installations
Proficiency with Microsoft 365, Exchange, and Exchange Online
Basic understanding of IP addressing, subnetting, and DNS
Router configuration skills, including NAT and port forwarding
Understanding of DHCP and dynamic IP assignment
VPN setup and troubleshooting
Familiarity with computer components and hardware setup
Knowledge of backup and disaster recovery solutions
Experience with peripheral devices like printers and scanners
Basic knowledge of smartphones and tablets
Usage of remote desktop software
Software installation on various operating systems
Awareness of OS and software updates
Basic knowledge of antivirus software for system protection
Familiarity with remote assistance tools

What's in it for you?
Hybrid working - up to 2 days working from home per week (after probation)
Free on-site parking
A great company culture and fun working atmosphere
Brand new modern HQ
Westfield Healthcare Cover
Social events
Casual dress
Company pension
Dedicated time for personal development within your working week

For more information contact our team on 01143830046

***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***