2nd Line IT Support

2nd Line IT Support

An excellent opportunity has become available to join a dynamic and fast paced IT department in one of Europe’s largest and most prestigious financial institutions. Our client is committed to delivering the highest level of customer-focused service and we are looking for proactive individuals who can thrive in challenging and fast-paced environments.

5 days a week in the office 

Excellent Benefits package 

In this role, you will be in involved with all aspects of Continual Service Improvement and work on IT projects involving workstations and application rollouts.

Key skills/experience

•             Proven experience in an IT Support role.

•             Excellent troubleshooting skills.

•             Commitment to delivery the highest level of customer focused service

•             Ability to prioritise and manage your workload in difficult and pressured situations.

•             Adaptability to meet the expectations of a wide range of users.

•             Ability to work independently or as part of a team.

•             Good understanding of Microsoft Office 365 application suite.

•             Good understanding of Windows 10/11.

•             Excellent verbal and written skills.

•             Exposure to Microsoft Active Directory administration.

•             Some knowledge of Citrix is desirable.

•             Formal IT qualification (HND/HNC/BTEC, A+ or degree).

Benefits

Our client offers award-winning benefits to support and reward their employees:

Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, travel & retail discounts, travel insurance, open fairways golf card. Pension, life assurance, group income protection (long term disability insurance).

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/