£34,000 - 37,000 yearly
Number of Applicants
:000+
2nd Line IT Support Analyst – Bank – London / Hybrid Working
2nd Line Technical Support / Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk / Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop and Windows 7 & 10, Windows Servers, Active Directory, MS Office 2013.
£34, 000pa to £37,000pa + Bonus, Pension, Health Care
Leading organisation have a requirement for an experienced, professional, and energetic 2nd Line Support to be based at their Bank (London) Head office on a hybrid basis 2-3 days a week. This client offers a great opportunity to work in a dynamic IT environment providing a level of freedom and responsibility which similar roles are often not able to deliver. This company encourage development and offer a very supportive environment including teamwork, and career progression.
To secure this post you will need to have a strong service ethic plus a solid technical background in the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena encompassing the full Microsoft Product Stack including Active Directory/ Azure AD, Exchange online, Intune and Office 365. You will be involved in the processing and prioritization of service desk tickets Building of desktop & laptops using SCCM. Actively monitor AV systems, ensure management & threat removal from equipment, support technical projects from initiation to implementation and identify opportunities for continuous improvement. You will work as part of a Technical Support Team that will also provide further career opportunity.
Technical Skills you will use on the job:
Key Functional Skills Required:
Technical accreditations are highly advantageous but will not take precedence over industry specific experience. This role offers career development and enhancement as this client will want you to improve as part of a small but hugely passionate IT Infrastructure Team.
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