2nd Line IT Support Engineer

2nd Line IT Support Engineer - up to 35K + 2x Overtime - Tamworth

An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.

We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

2nd Line IT Support Engineer experience:

* Windows 11 Operating Systems
* Microsoft 365 Administration
* Exchange, SharePoint & OneDrive
* Microsoft Entra ID, Microsoft Intune & Autopilot
* Networking,TCP/IP, DNS, DHCP, LAN, WAN, Wi-Fi, VLANs, VPNs, routing, switching & firewalls
* Firewall Experience (SonicWALL, Fortinet, Unifi, Watchguard)
* Endpoint Security (Sophos Anti-Virus, Sentinel One, Defender)
* Windows Server 2016/2022/2025
* Experience within an MSP or client facing environment

We are not expecting the 2nd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

You will be self-motivated 2nd Line IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 2nd Line IT Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this 2nd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details
Only candidates based in UK and eligible to work in UK are allowed