2nd Line Service Desk Engineer - GBP 35000

?? Role: 2nd Line Service Desk Engineer
Location: Eastbourne
Industry: IT Managed Services
Setup: 5 days onsite

Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team.

What's in it for you?

? 20 days holiday + bank holidays + Christmas off!
? Private healthcare.
? Fully funded certifications.
?? Work on-site, 5 days a week, visiting a variety of private and public sector clients.
?? Exposure to both on-prem and cloud technologies.

What you'll be doing:

* Delivering exceptional 2nd line support across a wide range of systems.
* Solving technical issues on desktops, servers, networks, and cloud platforms.
* Collaborating with 1st and 3rd line teams for seamless problem resolution.
* Working directly with clients, both remotely and on-site.

What we're looking for:

* Experience in a 2nd line support role (MSP experience a bonus!).
* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).
* Full UK driving license is essential.
* A great communicator with a can-do attitude.

?? Salary: Competitive & based on experience.

Ready to level up your IT career? Apply now and be part of a friendly, supportive team where you can grow and thrive!