2nd Line Support Engineer

2nd Line Support Engineer
Hereford
Hybrid
3 days in office, 2 days from home
£30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits

Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world renowned business offering a brilliant work/life balance, a varied and interesting day job, and a great benefits package!

This company are relatively new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team.

In this role you will provide 2nd Line Support across the UK and Ireland. You'll also provide VIP support to the CEO and CISO who are both based in the UK. You'll join a wider team of Support Engineers but you'll be the very first to be based in the UK, instead of Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home.

The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows 10 & 11 support experience, Microsoft Server 2016-2020 experience, some SQL Server experience, and good Azure support experience.

This is a fantastic opportunity to join a global powerhouse in their field offering a technically fascinating position, variety in your day to day, and plenty of autonomy to stamp your mark on a brand new position to this business!

The Role:
*2nd Line Support
*VIP support / Stakeholder Management
*Joining a wider team of IT Support, but the first in the UK
*9-5, Monday to Friday, Hybrid working (3 in, 2 from home)

The Person:
*2nd Line Support Experience
*Confident dealing with Senior Stakeholders
*Windows experience - 10 & 11, Server 2016-2020, SQL Server, and Azure
*Commutable to Hereford 3 days a week

Reference Number: BBBH251819

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.