2nd Line Support Engineer

2nd Line Support Engineer in Stamford (PE9) | RecruitMe My career My jobs MA My account Search These jobs were popular with other job seekers Maintenance Engineer - Double Days Pioneer Selection LINTON (CB21) £56k per year + benefits 1 month ago Engineering Team Leader Pioneer Selection Streetly End, Cambridge (CB1) £58k - 59k per year + benefits 2 weeks ago M&E Engineer Mainstay Facilities Holywell Row, Bury St. Edmunds (IP28) £53000 - £55000 per annum 1 month ago Maintenance Engineer Future Recruitment Group Ltd Wisbech (PE13), PE13 £50000 - £55000 per annum + NIGHTS + Stability + Job Satisfaction 2 weeks ago Maintenance Engineer Hays Thetford (IP24), IP24 3RY £52000.0 - £53000.0 per annum + £52-53k 2 weeks ago Engineering Team Leader The Sterling Choice Ltd Halstead (CO9), CO9 3BH £52k - 55k per year 2 weeks ago 18th Edition Electrician Dawling Ltd T/A J & J Drake Middle Fen, Ely (CB7), CB7 5RJ From £18 to £24 per hour Extremely competitive salary 3 weeks ago Maintenance Engineer Hays Winfarthing, Diss (IP22), IP22 5TJ £55000.0 - £56000.0 per annum + £55-56k 1 week ago Engineer Mechanical (Level 3) Gov Facility Services Ltd (GFSL Newmarket (CB8), CB8 £43177.30 - £44177.3 per annum 2 weeks ago Electrical Installation Engineer Bennett and Game Recruitment LTD Thetford (IP24), IP24 £37440 - £38440 per annum 3 hours ago NEW 2nd Line Support Engineer RecruitMe Stamford (PE9) Permanent Contract; On-site Published: 2 weeks ago From £35,000 to £38,000 per annum Exceptional range of employee benefi Apply Save 2nd Line Support Engineer RecruitMe Apply Are you an experienced IT Support Engineer looking for a varied, hands-on role where you can support users, manage devices, troubleshoot technical issues and get involved in wider infrastructure and Microsoft 365 work? We are recruiting for a proactive 2nd Line IT Support Engineer to join a professional services organisation based in Newark, Nottinghamshire. This is an excellent opportunity for someone with strong 1st and 2nd line support experience who enjoys solving problems, supporting colleagues and taking ownership of IT issues from start to finish. This role would suit someone with experience in Microsoft 365, Windows 11, Active Directory, Exchange Online, Intune, Azure, networking, device builds and remote support. You will support users across multiple offices, so a full UK driving licence and access to your own vehicle are essential. We are recruiting for a proactive 2nd Line IT Support Engineer to join a professional services organisation based in Newark, Nottinghamshire. This is an excellent opportunity for someone with strong 1st and 2nd line support experience who enjoys solving problems, supporting colleagues and taking ownership of IT issues from start to finish. This role would suit someone with experience in Microsoft 365, Windows 11, Active Directory, Exchange Online, Intune, Azure, networking, device builds and remote support. You will support users across multiple offices, so a full UK driving licence and access to your own vehicle are essential. The Role As IT Support Engineer, you will provide day-to-day technical support across the business, covering hardware, software, accounts, connectivity, devices and key business applications. You will be involved in a mix of helpdesk support, remote troubleshooting, on-site support, device deployment, Microsoft 365 administration, infrastructure support and project work. Key Responsibilities · Provide 1st and 2nd line IT support to users across multiple offices. · Log, triage, resolve and escalate IT support tickets. · Support users remotely and on site with hardware, software, connectivity and account issues. · Build, configure, deploy and manage laptops, desktops, mobile devices and peripherals. · Support Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive. · Assist with Intune endpoint management, device provisioning and configuration. · Support Windows Server, Hyper-V, Group Policy and general infrastructure tasks. · Troubleshoot networking issues, including TCP/IP, switches, VLANs, firewalls and wireless connectivity. · Support legal and business applications, including installation, configuration and troubleshooting. · Assist with patching, software updates, endpoint security and backup checks. · Support IT projects, including hardware refreshes, system upgrades, migrations and office moves. · Maintain IT documentation, user guides and knowledge base content. Skills and Experience Required · Previous experience in an IT Support Engineer, 2nd Line Support Engineer, IT Technician or Service Desk Engineer role. · Strong experience supporting Windows 11 and Microsoft desktop environments. · Good knowledge of Microsoft 365 administration. · Experience with Active Directory, Group Policy, Exchange Online, Teams, SharePoint and OneDrive. · Exposure to Microsoft Intune, Azure or endpoint management. · Understanding of networking fundamentals, including TCP/IP, switches, VLANs, firewalls and Wi-Fi. · Confident using helpdesk / ticketing systems and remote support tools. · Strong troubleshooting ability across hardware, software, connectivity and user account issues. · Excellent communication skills and a helpful, user-focused approach. · Full UK driving licence and access to your own vehicle with business insurance. Desirable Experience · Experience working in a legal, professional services, financial services or multi-site environment. · Knowledge of legal applications such as SOS Connect, SOS Practice Manager or Diktamen. · Microsoft, CompTIA A+, Azure, Microsoft 365 or Endpoint Administrator certifications. · Experience with endpoint security, backup tools, asset management or device lifecycle management. About You You will be organised, approachable and confident dealing with users at all levels. You will enjoy problem-solving, taking ownership and balancing day-to-day support tickets with wider project and infrastructure work. This is not a basic first-line role. It would suit someone who is comfortable with user support but also wants exposure to Microsoft 365, Intune, infrastructure, networking and multi-site IT operations. Why Apply? · Salary of £35,000 - £38,000 DOE. · Varied 2nd line IT support role with real responsibility. · Exposure to Microsoft 365, Intune, Azure, networking and infrastructure. · Professional services environment with long-term stability. · Opportunity to support multiple sites and develop broader technical skills. · Monday to Friday working hours. Apply RecruitMe Other Sectors and Industries 22 Jobs Similar 2Nd Line Support Engineer Jobs Popular with Other Job Seekers Maintenance Engineer - Double Days Pioneer Selection LINTON (CB21) £56k per year + benefits 1 month ago Engineering Team Leader Pioneer Selection Streetly End, Cambridge (CB1) £58k - 59k per year + benefits 2 weeks ago M&E Engineer Mainstay Facilities Holywell Row, Bury St. Edmunds (IP28) £53000 - £55000 per annum 1 month ago Maintenance Engineer Future Recruitment Group Ltd Wisbech (PE13), PE13 £50000 - £55000 per annum + NIGHTS + Stability + Job Satisfaction 2 weeks ago Maintenance Engineer Hays Thetford (IP24), IP24 3RY £52000.0 - £53000.0 per annum + £52-53k 2 weeks ago Engineering Team Leader The Sterling Choice Ltd Halstead (CO9), CO9 3BH £52k - 55k per year 2 weeks ago 18th Edition Electrician Dawling Ltd T/A J & J Drake Middle Fen, Ely (CB7), CB7 5RJ From £18 to £24 per hour Extremely competitive salary 3 weeks ago Maintenance Engineer Hays Winfarthing, Diss (IP22), IP22 5TJ £55000.0 - £56000.0 per annum + £55-56k 1 week ago Engineer Mechanical (Level 3) Gov Facility Services Ltd (GFSL Newmarket (CB8), CB8 £43177.30 - £44177.3 per annum 2 weeks ago Electrical Installation Engineer Bennett and Game Recruitment LTD Thetford (IP24), IP24 £37440 - £38440 per annum 3 hours ago NEW 2Nd Line Support Engineer jobs 2Nd Line Support Engineer jobs in Stamford, Lincolnshire IT jobs IT jobs in Stamford, Lincolnshire Support jobs Support jobs in Stamford, Lincolnshire Jobs in Stamford, Lincolnshire Entry Level Engineer jobs First Line Support jobs IT Support Engineer jobs Service Engineer jobs 3Rd Line Support jobs Supportability Engineer jobs Support Escalation Engineer jobs 2Nd Line Engineer jobs 1St Line Support jobs 2Nd Line Support jobs Support Analyst jobs Services Engineer jobs 2Nd Line IT Support jobs Support Engineer jobs Technical Sales Support Engineer jobs Senior Service Engineer jobs Get hired. 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