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2nd Line Support Technician

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Job Description - 2nd Line Support Technician

Job Title: 2nd Line Support Technician

Location: London UK

UK Salary: £28k - £32k per annum + Benefits

I am seeking a skilled 2nd line support Technicians to join my clients dynamic team in London!

I am looking for candidates who are skilled with:

  • Microsoft 365 & Active Directory
  • Windows Server administration
  • Networking fundamentals (TCP/IP, DNS, DHCP)
  • Desktop support (Windows/macOS)
  • PowerShell scripting
  • Troubleshooting hardware and software issues

Key Responsibilities:

  • Provide 2nd line support across multiple locations
  • Resolve incidents and service requests
  • Monitor system performance and implement improvements
  • Escalate complex technical issues to 3rd line or specialist teams
  • Maintain accurate documentation of systems and procedures
  • Support deployment and upgrade projects when required

Do you have the required skillset? Please apply below!

Original job 2nd Line Support Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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