3rd Line Engineer - HYBRID WORKING

3rd Line Engineer - HYBRID WORKING

We are working in partnership with a large client of ours who are an international company based in the Financial Services sector.

Role

Reporting into the IT Operations Manager, the successful candidate's role will include supporting all existing infrastructure including server, storage, network, data and applications as well as project-based work to improve and enhance the infrastructure environment. We aim to build new or improve existing technical capabilities or processes to ensure a positive end user experience.

The role holder will collaborate with colleagues in the wider Digital Services team, to support, maintain, configure and upgrade all elements of the infrastructure estate. The role holder will primarily be involved in project delivery with additional complex technical issues to address.

About You:

We are keen to hear from candidates who can evidence deliver of exceptional customer service and work efficiently and effectively whilst adhering to established IT controls.

Ideally, you will have in depth operational experience in MS Azure cloud services, maintaining and supporting AD environments, end to end network solutions, scripting e.g. Powershell and backups e.g. Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITIL foundation certification.

In addition, we are looking for candidates that can demonstrate the following:

• Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users.
• Ability to balance quality of output with pace by managing time effectively.
• A thirst for learning and a passion for technology, with an enthusiasm to stay up to date with industry trends and advances.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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