C

3rd line IT Support

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Job Description - 3rd line IT Support

Role: 3rd line IT Support
Location: Gillingham
Salary: £45,000

We are seeking a skilled and motivated 3rd Line IT Support Engineer to join our dynamic and growing IT team.

This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including travel to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you!

Key Responsibilities

  • Provide 3rd line support for users.
  • Troubleshoot and maintain Windows Server environments (2012-2022).
  • Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online.
  • Support and maintain Active Directory, both on-prem and in Azure.
  • Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs).
  • Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi.
  • Manage and support virtualised environments using Hyper-V.
  • Support Windows 10/11 desktop OS environments and end-user systems.
  • Maintain clear documentation of systems, procedures, and issue resolution.
  • Travel between sites as needed to support local infrastructure and deployments.

Requirements

  • Proven experience in a 3rd line IT support or similar technical support role.
  • Strong knowledge of the technologies listed above.
  • Excellent diagnostic and problem-solving skills.
  • Full UK driving license and willingness to travel regularly between company sites.
  • Strong communication and interpersonal skills.

If you are looking for a new challenge in a progressive and growing organisation, look no further than here!

Apply now with an up-to-date CV to be considered.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Original job 3rd line IT Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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