3rd Line IT Support Engineer

Join our prestigious wealth management firm in the heart of Central London, where we deliver bespoke financial solutions to our discerning clientele. We pride ourselves on our commitment to excellence, innovation, and exceptional service.

We are seeking a highly skilled and motivated 3rd Line IT Engineer to join our dynamic IT team. The ideal candidate will serve as a point of escalation for complex technical issues and lead various IT projects to ensure our systems remain cutting-edge and reliable.

Key Responsibilities

- Act as the final point of escalation for 2nd line support team.

- Troubleshoot and resolve advanced technical issues.

- Manage and lead IT projects from inception to completion.

- Collaborate with internal stakeholders to identify and implement technology improvements.

- Maintain and optimize network infrastructure, servers, and security protocols.

- Provide mentorship and guidance to junior IT staff.

Required Qualifications

- Proven experience in a 3rd line IT support role, preferably within the financial sector.

- Strong knowledge of network infrastructure, server management, and cybersecurity.

- Experience with project management and leading technical projects.

- Excellent problem-solving skills and attention to detail.

- Ability to work independently and as part of a team.

- Strong communication and interpersonal skills.

Desired Skills

- Certifications such as CCNA, MCSE, or equivalent.

- Experience with cloud technologies (AWS, Azure).

- Familiarity with wealth management or financial services.

Benefits

- Competitive salary and performance-based bonuses.

- Opportunities for professional development and certifications.

- Health and wellness programs.

- Collaborative and innovative work environment.

- Convenient Central London location with excellent transport links.