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3rd Line Service Desk Engineer - GBP 45000

Job Description - 3rd Line Service Desk Engineer - GBP 45000

?? 3rd Line Service Desk Engineer
Location: Eastbourne
Industry: IT Managed Services
Setup: 5 days onsite

We're looking for an experienced 3rd Line Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real impact across both private and public sector clients, this is the role for you!

What's on offer:

? 20 days holiday + bank holidays + Christmas off!
? Private healthcare.
? Certifications paid for - we invest in you.
?? Full-time, 5 days on-site working with a varied client base.

What you'll be doing:

* Providing high-level support for complex technical issues.
* Working across both on-prem and cloud infrastructures (Office 365, Azure, Windows Server, VMware).
* Acting as an escalation point for the service desk team.
* Building strong client relationships through excellent service.

What we're looking for:

* Strong 3rd line support experience, ideally within a Managed Services environment.
* Expertise in cloud and on-premise technologies.
* Full UK driving license.
* Experience working with both public and private sector clients.

?? Salary: Competitive & dependent on experience.

If you're ready to join a supportive, hands-on team where your skills will be valued and developed - apply now!

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