3rd Line Technical Support £35k-£50k Excellent Benefits

Are you ready to take your career to the next level? Our client is on the lookout for a dynamic and skilled Third Line Network Engineer to join their vibrant support team! If you are passionate about providing exceptional technical support and thrive in a fast-paced environment, this could be the perfect opportunity for you!

Position: Third Line Network Engineer

Location: Near Canterbury, (with occasional travel)

Hours: 37.5 hours/week, Monday to Friday, 9 AM to 5:30 PM (1-hour unpaid lunch)

On-Call Rota: Currently 1 week in 4, with occasional out-of-hours work as required

Salary Range: £35,001 - £50,000 DOE

Your next employer offers an enviable company culture, and you'll receive excellent benefits:

• 21 days annual leave plus Bank holidays
• An additional day off for your Birthday
• Perk box including over 3,500 perks and discounts
• Free internet service after 6 months of employment
• Pizza for lunch every Thursday (or similar to suit dietry requirements)
• Social events once a month, including bowling, pub quizzes and crazy golf etc if you wish to join in
• A brilliant on boarding process to set your Career objectives
• Monthly 1-2-1's to support you
• Bi-annual reviews to acknowledge your contribution, strengths and any development areas
• Annual pay reviews
• Career development
• The opportunity to work with cutting edge technology

As a Third Line Network Engineer, you will be at the forefront of our client's technical support operations.

Your role will include:

• Providing expert-level technical support and troubleshooting for network issues.
• Collaborating with other technical teams to resolve complex problems.
• Ensuring the stability and integrity of the organisation's network infrastructure.
• Engaging in proactive monitoring and maintenance of network systems.
• Documenting processes and solutions to enhance team efficiency.
• Assisting with projects related to network upgrades and implementations.

Ideal skills for the position:

• In-depth knowledge of networking protocols and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
• Experience with firewalls, switches, and routers.
• Strong analytical skills and the ability to think critically under pressure.
• Excellent communication skills, both verbal and written.
• A proactive approach to learning and professional development.

Next steps:

If you are ready to embark on an exciting journey with our client, we want to hear from you, apply today!

Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.