6 Month FTC Credit Control & Banking Transition Assistant

6 Month FTC Credit Control & Banking Transition Assistant
Location: Hybrid (3 days office / 2 days WFH, with initial 2–4 weeks full-time office-based for training)
Salary: £30,000–£33,000 per annum
Hours: 37.5 hours per week (flexible between 8:00am–5:30pm)

A reputable client within the technology and software sector is currently seeking a skilled and proactive Credit Control & Banking Transition Assistant to join their dynamic finance team. This is an exciting opportunity to play a key role in both day-to-day credit control operations and a significant banking transition project.

About the Role
The successful candidate will be responsible for accurate cash allocations, managing customer queries, and supporting the business through a change in banking systems. This role requires a high level of organisation, strong attention to detail, and the ability to work efficiently in a fast-paced environment. Candidates must have some previous finance experience and be confident in managing large volumes of financial transactions.

Key Responsibilities

Credit Control
-Daily cash allocations across multiple currencies
-Reconciliation of Direct Debit payouts
-Monitoring and managing outstanding invoices
-Contacting customers to resolve payment issues and arrange remittances
-Maintaining accurate records of communications
-Producing reports on outstanding debts and escalating when necessary

Banking Transition Support
-Verifying and confirming bank details with clients and suppliers via phone
-Completing and submitting vendor forms with updated bank information
-Liaising with internal teams and external contacts to support the banking changeover
-Ensuring all banking transition documentation is up to date and accurately maintained

Key Requirements
-Prior experience in credit control, accounts receivable, or a finance administration role
-Solid understanding of remittances, credit notes, and cash allocation
-Excellent verbal and written communication skills
-Ability to process a high volume of payments (approximately 80 per day) and respond to customer emails (around 20 daily)
-Proactive approach with the ability to multitask and work to deadlines
-High accuracy and attention to detail, particularly when handling large datasets (10,000+ customers across various products)
-Competent in using Microsoft Office and Google Suite (e.g., Excel, Google Sheets, Slack)
-Familiarity with accounting systems such as NetSuite, Xero, or Sage is highly desirable

Additional Information
This is a hybrid role based in a collaborative and supportive office environment. The successful candidate will be expected to attend the office full-time for training (approximately 2–4 weeks) before transitioning to the hybrid model.