Academic Integrity Case Officer

You will manage each case from first referral to a complete, decision ready file. You will also be the main email contact for students throughout their case. You will join a small, supportive team and help shape how the process works in practice.

This role gives you direct experience of UK higher education regulation, which is a strong foundation for a career in quality, compliance or student services.

WHAT YOU WILL DO

Case Handling

• Log every referral with a unique case reference and route it in line with the Student Regulations Framework
  
• Check case details, including student ID, module, attempt, marks and any previous cases
  
• Review Turnitin reports as indicators only, never as proof
  
• Gather evidence and prepare clear case files for decision makers
  
• Track notice periods, appeal windows, meetings and decision dates, and flag any risk early
  
• Prepare referral packs for cases that go to Plymouth Marjon University
  

Student Communication

• Send notifications, reminders, meeting invitations and approved outcome letters from the shared mailbox
  
• Write in plain, neutral English using approved templates
  
• Offer clarification in Bulgarian or Slovak where it helps students understand the process
  
• Respond to student queries within 2 working days
  
• Refer welfare concerns to the right team
  
• File every email and invitation against the correct case
  

Records and Reporting

• Keep the case register accurate in Excel and SharePoint
  
• Produce regular case reports and short PowerPoint updates
  
• Handle all data in line with UK GDPR
  

Requirements

• Excellent written and spoken English, with a clear, neutral and formal writing style
  
• Fluency in Bulgarian or Slovak
  
• A UK undergraduate or postgraduate degree, or a recognised equivalent, in a relevant field
  
• Confident use of Microsoft 365, including Outlook shared mailboxes, rules and calendars, and Teams meeting invitations
  
• Advanced Excel, and confident use of Word and PowerPoint
  
• Precision, organisation, discretion and impartiality
  
• A calm, professional manner in difficult conversations
  

Desirable

• Experience in higher education administration, student services, quality or case management
  
• Familiarity with Turnitin, academic integrity processes and UK GDPR
  
• Experience of Power Automate, Microsoft Forms or simple dashboards
  

Benefits

YOUR DEVELOPMENT

• Structured induction, including safeguarding, EDI and data protection training
  
• Annual CPD plan through the PDR process
  
• Hands on experience of UK higher education regulation and quality processes
  

WHAT WE OFFER

• Pension scheme and generous annual leave
  
• Staff wellbeing programme and Employee Assistance Programme
  
• A supportive and values led team
  

LAAT is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. If you need any reasonable adjustments during the recruitment process, please let us know.

Appointment is subject to satisfactory references, right to work checks and, where applicable, an enhanced DBS check.